Privacy Policy

1. Who We Are

Convenient Water (“Company,” “we,” “us,” or “our”) is a Florida-based water treatment company serving Sarasota and Manatee Counties. Our website is located at www.convenientwaterfl.com(the “Site”). This Privacy Policy explains how we collect, use, and protect information we receive when you visit the Site or contact us.

2. Information We Collect

We collect information in two ways:

a. Information You Provide

When you fill out a contact form, request a free water test, or call us, you may provide your name, phone number, email address, home address, and details about your water system or concerns. We use this information solely to respond to your inquiry and schedule service.

b. Automatically Collected Information

When you visit the Site, we may automatically receive your IP address, browser type, pages visited, and referring URL through standard web server logs and analytics tools (such as Google Analytics). This information is aggregated and does not identify you personally.

3. How We Use Your Information

We use the information we collect to:

• Schedule and confirm service appointments
• Respond to your questions and service requests
• Send appointment reminders by phone or email
• Follow up after a service visit to ensure your satisfaction
• Improve the functionality and content of our Site
• Comply with applicable laws and regulations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Cookies and Tracking

Our Site may use cookies — small text files placed on your browser — to remember preferences and measure traffic. You can disable cookies in your browser settings, but some Site features may not function correctly if you do. We do not use cookies for behavioral advertising or cross-site tracking.

5. Third-Party Services

We may use trusted third-party services (such as Google Analytics, Google Maps embed, and email delivery providers) to operate the Site and communicate with you. These providers may receive limited information necessary to perform their services and are obligated to protect that information under their own privacy policies. We do not permit third parties to use your information for their own independent purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the personal information you provide. However, no transmission of data over the internet or electronic storage is 100% secure. If you have reason to believe your information has been compromised, please contact us immediately.

7. Your Rights

You may request access to, correction of, or deletion of personal information we hold about you by contacting us in writing. We will respond within 30 days. Florida residents have additional rights under Florida law; contact us for details.

8. Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last updated” date at the top of this page will reflect the most recent revision. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: