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System Care Guide
Proper maintenance keeps your system performing at peak efficiency and extends its lifespan for years. Here is exactly what to do and when.
A well-maintained water treatment system can last 15–20 years or more. Neglected systems underperform, waste salt and electricity, and eventually fail prematurely — often at the worst possible time. The good news: most routine maintenance tasks take only a few minutes and can be done yourself. The annual professional inspection catches what you cannot see.
Never a Service Call Fee
For professional visits
Same-Day Emergency Service
Mon–Sat response
All Brands Serviced
Not just our own systems
Maintenance Schedules
Follow these schedules for each system type in your home. Tasks marked DIY can be performed by the homeowner; others require a technician.
| Frequency | Task | Who |
|---|---|---|
| Monthly | Check salt level in brine tank — keep at least half full | DIY |
| Monthly | Inspect for salt bridging (hard crust preventing salt from dissolving) | DIY |
| Quarterly | Clean brine tank with salt tank cleaner to prevent mushing and buildup | DIY |
| Annually | Professional inspection: test resin bed condition and regeneration efficiency | Technician |
| Annually | Inspect and clean brine injector and control valve | Technician |
| Every 5–10 yrs | Resin bed replacement if performance has degraded | Technician |
| Frequency | Task | Who |
|---|---|---|
| Every 6 months | Replace Stage 1 sediment pre-filter (5-micron polypropylene) | DIY |
| Every 6–12 months | Replace Stage 2 & 3 carbon block pre-filters | DIY |
| Every 12 months | Replace Stage 5 polishing carbon post-filter | DIY |
| Every 2–3 years | Replace RO membrane (thin-film composite TFC) | Technician |
| Annually | Sanitize storage tank and check tank pressure (should be 7–10 PSI empty) | Technician |
| As needed | Test TDS output — if rejection rate drops below 80%, check membrane | DIY |
| Frequency | Task | Who |
|---|---|---|
| Every 3–6 months | Replace sediment pre-filter cartridge (if applicable) | DIY |
| Annually | Professional media bed test — check activity and contaminant capacity | Technician |
| Annually | Inspect control valve, check meter, and verify backwash cycle operation | Technician |
| Every 5–7 years | Catalytic carbon media replenishment or replacement | Technician |
| Every 3–5 years | KDF media evaluation and replacement if needed | Technician |
| Annually | Backwash and rinse cycle verification — confirm media is fully cleansing | Technician |
| Frequency | Task | Who |
|---|---|---|
| Annually | Replace UV lamp — regardless of whether it is still glowing (intensity degrades) | DIY |
| Annually | Clean quartz sleeve with citric acid solution to remove scale deposits | DIY |
| Every 2–3 years | Replace quartz sleeve if cracked, scratched, or discolored | Technician |
| Annually | Verify ballast and controller operation, check UV intensity alarm | Technician |
| As needed | Pre-treat for high iron or turbidity — UV is ineffective if water is not clear | Technician |
Florida-Specific Guidance
Florida's climate creates unique maintenance needs — particularly during hurricane season and extended dry spells.
Troubleshooting
Do not ignore these signals. Early intervention prevents minor issues from becoming expensive failures.
| Warning Sign | Urgency | Recommended Action |
|---|---|---|
| Water suddenly smells or tastes different | Immediate | Test water — could indicate bacterial contamination or system failure |
| Visible particles or cloudiness in water | Prompt | Check sediment pre-filter; may indicate filter failure or well issue |
| Softened water feels hard again | Prompt | Check salt level, look for salt bridge, or call for resin inspection |
| RO water TDS rising or flow rate dropping | Service Soon | Replace pre-filters; membrane may need replacement |
| UV lamp controller alarm or fault light | Immediate | Replace lamp immediately — system may not be disinfecting |
| Water pressure drops noticeably | Prompt | Check sediment filters; may indicate a clogged filter or plumbing issue |
| System making unusual sounds during regeneration | Service Soon | Could indicate control valve wear or injector clogging |
| Salt usage has dramatically increased or decreased | Monitor | Check regeneration settings; could indicate a control valve issue |
Water quality emergencies require immediate attention.
If you suspect bacterial contamination, notice a sudden severe taste or odor change, or have a system failure after a storm, stop using the water for drinking and call us immediately at (941) 343-2907. We offer same-day emergency service.
Our scheduled maintenance program keeps your system in peak condition. We track service intervals, send reminders, and — true to our promise — never charge a service call fee for any visit.
Annual professional inspections catch problems before they become expensive. Never a service call fee.